Data Privacy & Your Rights
This privacy policy explains how scatter gcash collects, uses, stores, and protects the personal information of Filipino players across the Philippines. We are committed to handling your data responsibly and in full compliance with the Data Privacy Act of 2012. Please read this page carefully to understand your rights and how we keep your information secure.
Full Policy Details
When you register and use the scatter gcash platform, we collect certain personal information that is necessary to provide you with a safe, verified, and fully functional gaming experience in the Philippines. The types of information we collect include your full name, Philippine mobile number, date of birth, GCash wallet details, and any identity verification documents required to confirm your eligibility as a player aged 21 and above. We also collect technical data such as your device type, operating system, IP address, browser type, and session activity logs in order to maintain platform security and improve service performance. Transaction records — including deposit amounts, withdrawal requests, and game activity — are retained as required by applicable Philippine regulations and our internal compliance obligations. We only collect information that is directly relevant and necessary for the purposes described in this policy, and we do not request sensitive personal information beyond what is strictly required for account verification and payment processing.
The personal information collected by scatter gcash is used exclusively for the purposes of operating and improving the platform for Filipino players across the Philippines. Specifically, we use your data to process account registrations and identity verifications, facilitate GCash deposits and withdrawals, detect and prevent fraudulent activity, and ensure that all players meet the minimum age and residency requirements. We may also use your contact details to send you important account notifications, transaction confirmations, and platform updates — we do not send unsolicited promotional messages without your prior consent. Aggregated and anonymised usage data may be analysed internally to improve platform features, game selection, and the overall mobile experience for players in the Philippines. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review, and we do not build individual profiles for the purpose of selling targeted advertising to third parties.
Scatter gcash does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with carefully selected service providers who assist us in operating the platform — such as identity verification partners, payment processors, and licensed game suppliers — but only to the extent necessary for them to perform their contracted services, and always under strict confidentiality and data protection agreements. In certain circumstances, we may be required to disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies where we are legally obligated to do so under applicable Philippine law. If the platform undergoes a corporate restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, provided that the same level of data protection is maintained and you are notified in advance. We will never disclose your personal information to any party outside these defined categories without your explicit prior consent.
All personal information collected by the scatter gcash platform is stored on secure servers using industry-standard encryption protocols, including TLS for data in transit and AES-256 encryption for data at rest, to protect your information from unauthorised access, disclosure, or alteration. Access to personal data is strictly limited to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations and regular security training. We conduct periodic security assessments and vulnerability reviews to identify and address potential risks to the integrity of our data systems. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the National Privacy Commission of the Philippines and affected players in accordance with the timelines prescribed by the Data Privacy Act of 2012 and its implementing rules. While we take every reasonable precaution to protect your data, no system is entirely immune to risk, and we encourage you to use a strong, unique password for your account and to enable any available two-factor authentication options.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations governing online gaming platforms and financial record-keeping. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering and know-your-customer obligations applicable in the Philippines. Technical logs and session data are retained for shorter periods consistent with their operational purpose and are securely deleted once they are no longer required. If you request the deletion of your account, we will process your request in accordance with our data retention obligations and inform you of any data that must be retained for legal or regulatory reasons. Once the applicable retention period has expired, your personal data will be securely and permanently deleted or anonymised so that it can no longer be linked to you as an individual.
As a Filipino player and data subject under the Data Privacy Act of 2012, you have a number of important rights with respect to your personal information held by the scatter gcash platform. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, the right to correct any inaccurate or incomplete data, and the right to request the deletion or blocking of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to the processing of your personal data in certain circumstances, and the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. To exercise any of these rights, please contact our data protection team using the support email address listed in the footer of this page, and we will respond to your request within the timeframes prescribed by applicable Philippine law. We are committed to upholding your rights and to making the process of exercising them as straightforward as possible for all Filipino players.
Scatter gcash reserves the right to update or amend this privacy policy at any time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. Any material changes to this policy will be published on this page with the effective date clearly indicated, and where appropriate, we will notify registered players via their registered Philippine mobile number or email address. We encourage you to review this page periodically to stay informed about how we are protecting your personal information. Your continued use of the platform after any update to this policy constitutes your acceptance of the revised terms. If you have any questions or concerns about this privacy policy or about how your personal data is handled, please do not hesitate to contact our support team — we are here to help Filipino players understand and exercise their data privacy rights at all times.
Last reviewed: June 2025. This policy applies to all players using the scatter gcash platform in the Philippines.
Quick Answers
No — scatter gcash does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is shared only with service providers who assist in operating the platform, such as payment processors and identity verification partners, and only under strict confidentiality agreements. We are fully committed to protecting the privacy of all Filipino players and handling personal data in accordance with the Data Privacy Act of 2012. If you have concerns about how your data is being used, you can contact our support team at any time using the email address in the footer of this page. We will always be transparent about who has access to your information and why.
Filipino players can exercise their data subject rights — including the right to access, correct, or request deletion of their personal information — by contacting our data protection team via the support email address listed in the footer of this page. We will acknowledge your request promptly and respond within the timeframes required by the Data Privacy Act of 2012 and its implementing rules. Please note that certain data may need to be retained for legal or regulatory reasons even after an account closure, and we will inform you of any such obligations when processing your request. We are committed to making the process of exercising your rights as simple and transparent as possible for all players in the Philippines. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Yes — the security of your GCash payment information is a top priority for the scatter gcash platform. All payment data is transmitted using TLS encryption and stored using AES-256 encryption standards, ensuring that your financial details are protected from unauthorised access at every stage of the transaction process. We work only with reputable, licensed payment processing partners who are bound by strict data security and confidentiality obligations. Our platform does not store your full GCash PIN or wallet credentials — only the minimum information necessary to process and verify transactions is retained. If you ever notice any suspicious activity on your account, please contact our support team immediately so that we can investigate and take appropriate action to protect your account and funds.
Visit our FAQ page for more answers, or log in to your account to manage your data preferences. New to the platform? Register for free and start playing today — your data is always safe with us.